Effective Date: November 2023
In this Privacy Policy, you will find information on how we handle data, including your personal information, collected through our website, www.winitstreet.com, and our marketing services. The details of what we collect, how we process and use this information, and the reasons behind it are outlined in the privacy policy below. If you have any questions about our privacy policy, feel free to reach out to us at anouk@winitstreet.com.
User Data
Winistreet respects the privacy of its customers and their data. You retain all rights to the data you provide to us. User data provided to Winistreet is stored in a personalized and secure location. We will not sell, rent, or use your data for purposes other than those specified in this privacy policy.
Data Collection
We collect email addresses and certain personal information (name, email address, phone number, company) from those who interact with us (e.g., email communication, business cards, social media). The following personal data may be requested through forms and interactive content such as tests, scans, or quizzes and subsequently stored and processed:
- First Name
- Last Name
- Email Address
- Company Name
We also collect information about which pages visitors access or visit, allowing us to collect, use, and process the following personal information:
- Geo-location
We may receive information about you from other sources, including publicly available databases, and may merge this data with information we already have. This helps us update, expand, and analyze our data, identify new customers, and provide new products and services that may interest you. If you provide personal information about others to us, or if others provide information about you, we will use that information solely for the specific purpose for which it was provided. Winistreet may also collect and analyze information from visitors and users regarding the use of the website and available services. Collected information may include, but is not limited to, traffic volume, visit frequency, type and timing of transactions on the website, browser type and operating system, etc. We may provide personal information to companies that provide services to assist us with our business operations, such as marketing automation, live chat, or payment processing. These companies are authorized to use personal information only as necessary to provide these services to us.
Use of Information
We may use personal information to provide the services you have requested, including custom email services, newsletters, forms, documents, and reports. We may also use personal information for monitoring, research, and analysis to operate and improve the website. We may use third parties to assist in processing personal information, and we require these third parties to comply with our privacy policy and adhere to other appropriate confidentiality and security measures. We may use certain other information we have collected about you to help diagnose technical issues, manage the website, and improve the quality and types of services provided. We may provide non-identifiable and aggregated statistical information about usage and quantity obtained from the actions of our visitors to third parties to demonstrate the value we provide to our users. The information we collect is not shared with or sold to other organizations for commercial purposes, except to deliver products or services you have requested, with your consent, or under the following circumstances:
- When we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request,
- In certain situations, it may be required of us to disclose personal information in response to legal requests by government agencies, including to comply with legal requirements related to national security or law enforcement,
- If Winistreet is involved in a merger, acquisition, or sale of all or part of its assets, you will be informed via email and/or a clear notice on our website about a change in ownership or use of your personal information, as well as choices you may have regarding your personal information.
Protection of Personal Data
Protecting your privacy is of utmost importance to us. The software, tools, and systems we use comply with the requirements of current laws and regulations. The measures we take include:
- Up-to-date virus scan
- Unique access codes and passwords
- Use of a secure password manager
- No use of unsecured external hard drives
- No use of unsecured electronic backups
- No documents on private laptops of employees
Profiling
We apply profiling to individuals who have identified themselves through their email address. The profile we build consists of personal and role-based data and web visit and click behavior. The personal data we may collect from you are data you have provided to us by answering questions in a form or through interactive content, such as a test. The reason we apply profiling is to provide you with the right message and information at the right time. We believe that through profiling, we can best assist you with the challenges and questions that led you to our website. If, despite our good intentions, you would prefer us not to apply profiling to you, we request you to send us an email at anouk@winitstreet.com with the request to stop profiling.
Links to Other Websites
Our website contains links to other websites that may have privacy practices different from those of Winistreet. If you submit personal information to those other sites, your information will be governed by their privacy policy. We encourage you to carefully read the privacy statement of the websites you visit.
Cookies and Other Tracking Technologies
Winistreet and our analytics provider(s) use technologies such as cookies, web beacons, tags, and scripts to analyze trends, operate the website, track how users navigate the entire website, and collect demographic data about our user base as a whole. We may receive reports based on the use of these technologies from these companies, on an individual and aggregated basis. Users have control over the use of cookies through their individual browsers. If you refuse cookies, you can still use our website, but the use of some features or sections of our website may be limited. For more specific information about our cookie policy, please refer to our cookie statement.
Analysis/Log Files
As is the case for most websites, we automatically collect certain information and store it in log files. This information includes browser type, internet service provider (ISP), referring pages, and the last pages requested, operating system, and date/time stamp. We use this information, which does not identify individual users, to analyze trends, manage the site, track user actions around the site, and collect demographic information about our user group as a whole. We link some of this automatically collected data to personally identifiable information. This enables us to provide a better experience by reducing the amount of data that needs to be entered when filling out forms, downloading restricted content, completing surveys, etc. When filling out a form, for example, you may notice that your email address is already filled in.
Testimonials
We also post testimonials and customer cases on our website. The personal information mentioned therein is posted with the express prior consent of the individuals involved. If an individual wants their testimonials changed or removed, they can contact us at anouk@winitstreet.com.
Access to, Modification, and Deletion of Personal Information
As described in the General Data Protection Regulation (GDPR), you have several rights that we will execute free of charge and within 30 days upon your request. You can make use of the following rights regarding your personal data:
Right to Access
You can request to see the personal data we have about you. Send your request to anouk@winitstreet.com, using the email address we have on record for you. This allows us to verify your identity.
Right to Rectification
You can request to modify the personal data we have about you. Send your request to anouk@winitstreet.com, using the email address we have on record for you. This allows us to verify your identity.
Right to Erasure (“Right to be Forgotten”)
You can request the deletion of the personal data we have about you. Send your request to anouk@winitstreet.com, using the email address we have on record for you. Please note: we may not be able to (fully) comply with your request, for example, due to legal provisions.
Right to Restriction of Processing
You can request to limit the processing duration of the personal data we have about you. Send your request to anouk@winitstreet.com, using the email address we have on record for you. This allows us to verify your identity.
Right to Object
You can object to the use and processing of your personal data. Send your request to anouk@winitstreet.com, using the email address we have on record for you. You can also express your objection to the Dutch Data Protection Authority (https://autoriteitpersoonsgegevens.nl).
Withdrawal of Consent
If you have given Winistreet consent to use your personal data for marketing purposes, you can withdraw this consent at any time. All our email messages include the option to withdraw your consent at the bottom of the message. Therefore, you do not need to file an objection.
Refusal of Unreasonable Requests
When Winistreet receives requests regarding personal information, we ask individual users to identify themselves and the information for which access must be granted, corrected, or deleted before fulfilling such requests. We may refuse to comply with requests that are unreasonably repetitive or systematic, require disproportionate technical effort, endanger the privacy of others, or would be extremely impractical (e.g., requests related to information stored on backup tapes), or when access is not otherwise required.
Retention Period of Personal Data
We keep your information for as long as necessary to provide you with services, with a maximum of 2 years after the last contact/interaction with Winistreet, except for information necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Changes to this Privacy Policy
We may adjust this privacy policy to incorporate changes in our information practices. If we make substantial changes, we will notify you via email (sent to the email address we have on record) or through a notice on this website before the change takes effect. We encourage you to regularly read this page for the latest information on our privacy policy.
Questions
Questions about this Privacy Policy should be directed to anouk@winitstreet.com or by mail to: Winistreet, Asterweg 19D12 (unit 11), 1031 HL, Amsterdam. Chamber of Commerce (KVK) number: 68583400